Got questions? Here are quick answers to the most common inquiries regarding services, booking, escrow payments, and technician safety.
Yes. Creating an account, browsing services, and requesting quotes are all free for customers. You only pay for the services you book.
Every provider is verified by our team before they can be listed. We check their identity documents (and company registration for businesses), and you can see their star ratings, completed job counts, and customer reviews before you choose.
You can pay by credit or debit card, mobile wallet, or bank transfer, or choose cash on completion. For card and wallet payments, your money is held securely by TouchUp and is only released to the provider once you confirm the job is done with your Completion Code.
They are one-time codes sent to you for your protection. You share the Start Code with the provider when they arrive to begin the job, and the Completion Code when the work is finished. This ensures no job is marked as started or complete, and no payment is released, without your approval.
